Contacts

Contacts

Contacts are respondents and participants that you would like to engage and communicate with. Contacts on the platform are uniquely identified by the phone numbers and grouped into a predefined set on the Echo Mobile platform known as a Group. 

You can capture and build a contact’s profile on the platform by capturing their name( full name), location or capture additional information of the contact such as GENDER, AGE, BIRTHDAY.

Related Sub Topics
  1. Adding New Contacts to a Group
  2. View & Search Contact Options
  3. Contact Global Actions
  4. Export Contacts from a Group




    • Related Articles

    • Getting Started with Echo Mobile

      We are here to help and going forward you will find helpful articles that get you acquainted with how the platform works, demonstrates what it can do, and accelerates your ability to create, design communications and engage with your contacts. The ...
    • Export Contacts from Groups

      As you communicate and engage with your contacts, you can export out your existing contact database and related information to an excel file for  further analysis Export Contacts To export contacts from a group, do the following: On the Left hand ...
    • Uploading Contacts into a Group

      If you have an list of contacts from your organization tools such as CRM or company records, you can upload the data using an excel document (.xls/.xlsx) so as to populate your groups with the contact data. To upload respondents from an existing ...
    • Getting Started with Groups and Contacts

      Groups Begin using Echo by setting up a contact group. By grouping contacts  you can easily send to a predefined set, such as participants of different projects, clients in different regions, or owners of different projects.Creating groups is ...
    • How do I Expire an Active Survey for all Contacts in a Group?

      Once contacts are invited to a survey, they would receive an invite to the said survey that would allow them to respond to the questions of the survey within the time frame given(invite expiration). However, you may want to expire the invite before ...