Create a New Group
By grouping contacts, you can easily send to a predefined set, such as participants of different projects, clients in different regions, or owners of different projects. To create a new group via Manage Groups, do the following: On the top navigation ...
Getting Started with Echo Mobile
We are here to help and going forward you will find helpful articles that get you acquainted with how the platform works, demonstrates what it can do, and accelerates your ability to create, design communications and engage with your contacts. The ...
Group Triggers & Keywords
The feature allows you to set up keywords within a group, that trigger sending of surveys, notices, emailing a team member, applying a label, setting a respondent field or recording sales via SMS. (Listeners). Triggers are prioritized and evaluated ...
How do I edit my user name?
You can edit your personal details such as Name. You can capture your full names (First, Middle or/and Last Name). To change your name, do the following: On the top navigation bar, click on your Personal Profile Click on Account Settings Edit your ...
Delete a Group
In managing and organizing your contact group, you can only delete existing groups on your organization's account. It is important to note that ONLY a group that does not contain any contacts can be deleted. Want to delete contacts in a group? Click ...