Creating a two-way communication

Creating a two-way communication

Surveys allow you to have two way communications with your respondents. You can create survey questions that will go out to your contacts via the desired channel and your contact would be able to submit their response.


    • Related Articles

    • Getting Started with Mobile Communication Channels

      What are the Mobile Communication Channels? There are different options that you could employ to engage with customers, participants, respondents, clients e.t.c and what we offer our mobile engagement tools which are: SMS, USSD, Interactive Voice ...

    • Creating a one-way communication

      Notices allow you to have one way communications with your contacts. Notices are simple mass messages or alerts that users can send to select respondents or groups. As a notice is one way, any response made to a notice will be captured in the Inbox ...

    • Getting Started with Creating Communications

      Communications can refer to a poll, sampling, series of subsequent messages, notifications that you wish to send to a targeted group of contacts for a specific period of time. Within the Echo Mobile Platform, you can create and design new ...

    • Creating a Survey

      Communication can refer to a poll, sampling, series of subsequent messages or survey that you wish to conduct with a targeted group of contacts for a specific period of time. Surveys allow you to have two way communications with your respondents. You ...

    • Creating Custom Fields

      The Echo Mobile platform comes with its own Standard fields. They include: Internal id, Name, Full Name and Location. Therefore there is no need to replicate these fields by creating custom fields for them. Custom fields are user defined fields that ...