Sign up Process

Sign up Process

The Echo platform enables organizations to create automated, intelligent conversations and deploy them at scale through SMS, Voice and USSD to engage their most important stakeholders.
The Echo platform’s web interface generates actionable data and analytics from communications, empowering essential insights and decisions to help organizations succeed.

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    • Data Collection via Surveys on Echo Agent App

      By filling out surveys in the Echo Agent App, you are able to collect data by filling out respondent data .  Accessing Echo Agent Surveys To carry out data collection via a survey,  you will need to fill out a survey in the Echo Agent App and upload ...
    • How do I change my password?

      You can be able to edit your personal details such as password.  When you sign into your Echo Mobile user account for the first time, you will receive your login details. It is advisable that once you login, you change your password to something more ...
    • How Much Does it cost to use the Echo Mobile platform?

      Technology constantly evolves, and so do we. We designed Echo Mobile for organizations who want to communicate seamlessly with their users through a constant and collaborative development process. As we continue to develop we strive to continually ...
    • Send out engagements and conversations with Kopo Kopo Integration

      Echo Mobile currently supports integration with Lipa na Mpesa( Buy goods for Customer to Business (C2B) payments) with Kopo Kopo. Through this integration, engagements, conversations and contact actions can be triggered based on payments made to your ...
    • My contacts are getting a pop-up warning about charges when interacting with an SMS short code, what can I do?

      As you begin engaging with your target audience or contacts utilizing SMS short-codes, at one point in time the contacts may receive a pop up warning them about possible charges that they may incur. This pop up message is a phone manufacturer's ...