User Management

User Management

Users created on your organization will have access depending on their current user access levels. Users on the account are uniquely identified by their email addresses therefore one cannot create two accounts with the same email address.

User Roles are a feature that can be used to control how and what people can access on the platform. This will primarily be managed by the Account Admin of a particular organization who will define roles and assign them to different users . It is within these roles that permissions are defined for the users of the platform.


    • Related Articles

    • Change a User Level

      With User Levels, you can change or limit what a user can access using their account on your organization’s account. The user levels that are available on Echo platform are: Account Admins have admin rights to the account on the Echo Mobile Platform ...

    • How do I edit my user name?

      You can edit your personal details such as Name. You can capture your full names (First, Middle or/and Last Name). To change your name, do the following: On the top navigation bar, click on your Personal Profile Click on Account Settings Edit your ...

    • How do I switch between my user accounts?

      Linked Accounts feature allows users who have access to multiple enterprise accounts to easily switch between them without having to log out. Using just a single email address which is linked to multiple enterprise accounts, a user can seamlessly ...

    • How to Reset a User’s Password

      As an Account Admin of your organization, you can reset user passwords for users who may have been locked out of their account  To change reset a user's password, do the following: On the top navigation bar , click on your organization menu Click on ...

    • Adding a New User Account

      Users created on your organization will have access depending on their current user access levels. Users on the account are uniquely identified by their email addresses therefore one cannot create two accounts with the same email address. To add a ...