Why might a file upload take a long time to complete?

Why might a file upload take a long time to complete?

Various factors affect the time it can take to upload a spreadsheet of contacts, survey cases or product serials. For example:
  • The number of rows in the spreadsheet. In general, more rows will take longer to upload.
  • The complexity of the file. For example, if you upload a spreadsheet of contacts with entries for many custom fields, then this will take longer than a spreadsheet without the custom fields.

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