Why might a file upload take a long time to complete?
Various factors affect the time it can take to upload a spreadsheet of contacts, survey cases or product serials. For example:
Upload, Generate and Send out Coupons
Upload Coupon Codes If you already have a predefined list of codes, you can create an upload file will create coupon codes for a certain coupon and indicate the recipient of the coupon code To upload do the following From the Left-hand menu, navigate ...
Registering Serials via Upload
Register Serials to Existing Contacts You can register product serials by uploading the product serials and the respective phone numbers. This comes in handy for an organization that deals with product distribution and already has an existing ...
Organization Time Zone & Local Time
Organization Account Settings allow you to have a look at what is happening in your account on the Echo Platform as an enterprise. Organizations settings provide you with several options to change your organization account settings like Time Zone, ...
How do I change time-zone settings?
Here, you can be able to edit your personal details such as timezone. To change your timezone settings, do the following: On the top navigation bar, click on your Personal Profile Click on Account Settings Click on timezone and select the desired ...
Other Options in a Folder
There are additional option available in a folder which are: Go to Folders From the Left hand menu, navigate to Folders Click on “All Folders” in the sub menu This will open up the Folders List Click on the desired folder In the folder, Click ...