Getting Started Videos
User Management
Users created on your organization will have access depending on their current user access levels. Users on the account are uniquely identified by their email addresses therefore one cannot create two accounts with the same email address. User Roles ...
Creating a two-way communication
Surveys allow you to have two way communications with your respondents. You can create survey questions that will go out to your contacts via the desired channel and your contact would be able to submit their response.
Sign up Process
The Echo platform enables organizations to create automated, intelligent conversations and deploy them at scale through SMS, Voice and USSD to engage their most important stakeholders. The Echo platform’s web interface generates actionable data and ...
Creating a one-way communication
Notices allow you to have one way communications with your contacts. Notices are simple mass messages or alerts that users can send to select respondents or groups. As a notice is one way, any response made to a notice will be captured in the Inbox ...
Creating a Group
By grouping contacts you can easily send out a communication to a predefined set, such as participants of different research studies, clients in different regions, leads from different marketing strategies or owners of different products. In Groups, ...