Once serials have been registered, the registration dates can be changed so as to suit the current sales process of the products. You can change the serial registration dates manually or via an upload file.
To manually change the registration date, do the following:
You can upload a historical registration date in the upload batch file for products serials. This means you would populate the serial upload file with the serial ID, the corresponding contact's phone number and the registration date.
To upload product serials with their respective registration dates, do the following:
Click on the Add icon to load the Serial Add options
Click on “ Upload Serial Batch”.
Create an excel spreadsheet and add in a column with ID as the header.
On this spreadsheet, add in a new column with the column Id as "em_Register". This column will be used to capture the contact's phone number that registered the product.
Next, add in a new column with the column Id as "registration_date” . This column will be used to capture the date that the product was registered.
Once the upload is complete; the serial numbers, the corresponding contacts and registration date will be updated accordingly