Our Help Menu has been a resource center with continually updated content to make sure it contains exactly what you need! It has served its purpose well, providing, you, our valued clients, with guides and tips on how to setup and access various features on the platform.
Today we would like to announce that we have launched a new and improved help resource, the Echo Mobile Knowledge Base! Options you might notice immediately:
It now has a search function!
It is now organized into relevant topics!
Options you might not notice immediately:
Even if you don’t know what you’re looking for, you can still click the existing content and discover articles!
You can now provide feedback on articles by rating whether the article was helpful or not.
With this new Knowledge Base, we are continually working to create new articles and update existing content to make it even more useful. Please try out our new Knowledge Base by clicking on Help> Knowledge Base.