Echo Mobile
            Knowledge Base Echo Mobile Categories Communications Quiz

            Quiz Question Response Handling Settings

            This feature provides you with various options of how to handle responses to a quiz question. These options are:

            Action

            You can select the action that you would like performed handle the response as shown below e.g. the response can be handled a serial lookup, a coupon lookup.

            To set up an action, do the following:
            1. From the Left hand menu, navigate to Projects
            2. Click on “All Projects” in the sub menu
            3. This will open up the Project List
            4. In a project folder, choose the ‘Quiz’ option by clicking on “Create New” create new communication icon.png or select an existing quiz from the list. You will be redirected to the Quiz Window.
            1. Click on the edit button  to on the question you would like to edit or Click on Add Question Icon.png to start editing your first question. The Question Editor window will appear.
            2. Click on “Advanced Settings” and the advanced settings options will open up.
            3. Click on “Response Handling” tab.
            4. Under Action, select the desired action which are:
              • Referral Lookup - This will work with Referrals. The system will interpret a response to the question with the said action as a Referral. Echo will interpret response as phone number, and register contact if possible.
              • Coupon Lookup- Echo will interpret response a response to the question with the said action as a coupon code
              • Entity Lookup- Echo will interpret response a response to the question with the said action as an ID of an Entity. You can then choose link the entity to contact upon successful lookup or link only if contact has no linked entity
              • Serial Lookup- Echo will interpret response a response to the question with the said action as a Serial ID or Serial Code. You can choose to register the serial upon successful look up
            5. Click on “Save Question” to update the settings.

            Store Response As

            You can populate respondent fields with quiz responses by assigning standard or custom fields to questions. You can populate the name field by assigning the name field to a question

            To setup a field, do the following:

            1. From the Left hand menu, navigate to Projects
            2. Click on “All Projects” in the sub menu
            3. This will open up the Project List
            4. In a project folder, choose the ‘Quiz’ option by clicking on “Create New” create new communication icon.png or select an existing quiz from the list. You will be redirected to the Quiz Window.
            5. Click on the edit button  to on the  question you would like to edit or click on Add Question Icon.png to start editing your first question. The Question Editor window will appear.
            6. Click on “Advanced Settings” and the advanced settings options will open up.
            7. Click on “Response Handling” tab.
            8. Under “Store Response As”, select the desired field (Standard or Custom Fields)
            9. Click on “Save Question” to update the settings.

            Advanced Logic

            Here you can be able to capture expressions allow you to define advanced logic useful for creating complex schedules or quiz flows .
            To set up advanced logic, do the following:
            1. From the Left hand menu, navigate to Projects
            2. Click on “All Projects” in the sub menu
            3. This will open up the Project List
            4. In a project folder, choose the ‘Quiz’ option by clicking on “Create New” create new communication icon.png or select an existing quiz from the list. You will be redirected to the Quiz Window.
            1. Click on the edit button  to on the question you would like to edit or click on Add Question Icon.png to start editing your first question. The Question Editor window will appear.
            2. Click on “Advanced Settings” and the advanced settings options will open up.
            3. Click on “Response Handling” tab.
            4. Under “Advanced Logic", click on “Add Scenario”
            5. In the scenario, you can capture and build complex expression. You can also select the desired call-to-action option i.e Add Field, Add Go-To, Add Email Alert e.t.c
            6. Click on “Help on Expressions” to get a pop up guide that you could use to as a reference when building expressions.
            7. Click on “Save Question” to update the settings.

            Need some guidance with advanced logic? Feel free to drop us an email support@echomobile.org and we'd be happy to guide you on how you can set up quiz flow

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