Closing an Active Survey
Closing an Active Survey This will provide you with an option to cancel a survey or take it offline if you wish to stop the survey. It is important to note that closing will expire all active invites to this survey. Any responses sent in once the ...
Viewing a Survey Summary
Survey Summary gives an overview of the selected communication. Here you able to view details such as the date created, the date edited, the number of questions in the survey , recent activities, average duration, calculate cost etc. Accessing the ...
Viewing Results on a Survey
View Results Survey Results in Echo Mobile are analysand in real time. Results can be viewed by case & respondent. To view results for a survey, do the following: From the Left hand menu, navigate to Folders Click on “All Folders” in the sub menu, ...
Analysis Tools on a Survey
We know you value what your contacts have to say. Each piece of feedback, answer, comments, polls should be carefully explored, examined and displayed in a quick, accurate and clear way to enable you to understand your contacts. Response Analysis ...
Exporting out Response Results for a Survey
Survey response results in Echo Mobile are analyzed and stored in real time. Results can be exported from the platform in CSV format and opened in Excel or another spreadsheet application.. To export out Survey Results, do the following: From the ...