Exporting out Response Results for a Survey
Survey response results in Echo Mobile are analyzed and stored in real time. Results can be exported from the platform in CSV format and opened in Excel or another spreadsheet application.. To export out Survey Results, do the following:
- From the Left hand menu, navigate to Folders
- Click on “All Folders” in the sub menu
- This will open up the Folder List
- Click to open the desired survey
- This will open the Survey Editor window
- Click on “Export” on the top row
Report Options
Filter by a data range
You can choose to filter by specific date range (Date From and Date To) for the results you desire to export.
Include cases with no responses
"Include cases with no responses" (when checked) caters for contacts who were invited but never responded to any of the messages sent. They are identified in the report as contacts with an Invite date but no Start date.
The survey report header columns will appear in the exported report. Add columns using the Survey Fields and Contact Fields below. Double click to remove a header, drag and drop to re-order.
Survey Fields
Survey fields are from the survey cases. Click to add the fields to the report header column.
Contact fields are standard fields from the contact who took this survey. Click to add the fields to the report header column.
Once you have selected the desired date range, survey field and contact fields, click on the Generate Report button. A background task will be started - you can track its progress in Notifications. When the background task completes, click on the Download button to export the report and save the report in a known file location.
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