Activate a Survey
Once you have build the survey by adding in the survey questions and set up the desired questions, you can now activate survey which you can then send out to your respondents. Survey Invites can only be sent for active surveys. To activate a survey ...
Viewing a Survey Summary
Survey Summary gives an overview of the selected communication. Here you able to view details such as the date created, the date edited, the number of questions in the survey , recent activities, average duration, calculate cost etc. Accessing the ...
Sending out Invites to a Survey
You can use the Invite Launcher for a survey to send invites to targeted contacts by filtering by a desired group, labels and/or fields. It allows you to narrow down the selection of contacts you intend to invite to the survey. An advantage of using ...
Closing an Active Survey
Closing an Active Survey This will provide you with an option to cancel a survey or take it offline if you wish to stop the survey. It is important to note that closing will expire all active invites to this survey. Any responses sent in once the ...
Viewing Results on a Survey
View Results Survey Results in Echo Mobile are analysand in real time. Results can be viewed by case & respondent. To view results for a survey, do the following: From the Left hand menu, navigate to Folders Click on “All Folders” in the sub menu, ...