How to Reset a User’s Password
As an Account Admin of your organization, you can reset user passwords for users who may have been locked out of their account
To change reset a user's password, do the following:
- On the top navigation bar , click on your organization menu
- Click on Manage Users tab
- On the User List, hover your mouse pointer over the desired user’s email, to reveal the hidden icons.
- Click on to edit the user account, the edit user page will open up.
- Click on the “Reset Password” button to be able reset the user account password.
- Click on ‘'Update Account’' to save the changes and the reset password link details will be send to the email Address tied to the user account.
Managing Users in Your Account
Here you can manage users that log into your account on Echo Mobile. Users on the account are uniquely identified by their email addresses. Only Account Admin has access and can manage user account settings Related Topics Adding a New User Account ...
Change a User Level
With User Levels, you can change or limit what a user can access using their account on your organization’s account. The user levels that are available on Echo platform are: Account Admins have admin rights to the account on the Echo Mobile Platform ...
Getting Started with Echo Mobile
We are here to help and going forward you will find helpful articles that get you acquainted with how the platform works, demonstrates what it can do, and accelerates your ability to create, design communications and engage with your contacts. The ...
Adding a New User Account
Users created on your organization will have access depending on their current user access levels. Users on the account are uniquely identified by their email addresses therefore one cannot create two accounts with the same email address. To add a ...
How Secure is My Data on Echo Mobile?
Data is stored on Google’s highly secure cloud-based servers. Echo Mobile does not access your account without explicit authorizations from users. Each user’s account is password protected and you exclusively own all your data. Have another question? ...