What do I need to use Echo Mobile?
To use the platform, you will require a desktop or laptop computer, an internet connection, and an active account with Echo Mobile. The latest version of your web browser is recommended and Google Chrome is the preferred browser
Have another question?
Send us an email at firstname.lastname@example.org
or for a quick connection to us, click on the support chat box if you are logged into your account!
Can I use Echo Mobile in any other country other than Kenya?
While our shared short code operates only in Kenya and Uganda, the full functionality of the Echo Mobile platform can be used in any country. For example for SMS, to send and receive SMS to mobile numbers outside of Kenya, you can either license a ...
How do I enable Support access to my account?
Support access is important when you are experiencing problems with your system and want help from support. The support access functionality allows accessing a user account to investigate and resolve a customer support issue raised. To take the ...
Getting Started with Echo Mobile
We are here to help and going forward you will find helpful articles that get you acquainted with how the platform works, demonstrates what it can do, and accelerates your ability to create, design communications and engage with your contacts. The ...
How Much Does it cost to use the Echo Mobile platform?
Technology constantly evolves, and so do we. We designed Echo Mobile for organizations who want to communicate seamlessly with their users through a constant and collaborative development process. As we continue to develop we strive to continually ...
How Secure is My Data on Echo Mobile?
Data is stored on Google’s highly secure cloud-based servers. Echo Mobile does not access your account without explicit authorizations from users. Each user’s account is password protected and you exclusively own all your data. Have another question? ...