Reports
Export Lipa na Mpesa Payment Transactions
If you use the Lipa na Mpesa payment transactions feature, here you can be able to export transactions to assist you with tracking payments once orders are made via a survey. The report details the Date, Contact, Direction, Amount, Billable, ...
Export Usage Statistics
Here you can be able to export out the usage statistics on your account in terms of communication types, count and total cost. To export out Usage Stats, do the following: On the top navigation bar, click on your organization menu Select "Report ...
Export Contact Notes
Here you can be able to export out the contact notes that have been captured on contact's profiles. To export out contact notes, do the following: On the top navigation bar, click on your organization menu Select "Report List" tab Hover over “More ...
Export Messages (Incoming and/or Outgoing Messages)
Here you can be able to generate all incoming and outgoing messages from your organization's account. This would be a system-wide export that you filter and generate by date. To export Incoming and/or Outgoing messages, do the following: On the top ...