Survey Question Basic Settings

Survey Question Basic Settings

The basic tab under advanced settings for Questions has the following options:

Accessing the Survey Question Basic Settings

  1. From the Left hand menu, navigate to Folders

  2. Click on “All Folders” in the sub menu, this will open up the Folder List

  3. In the folder, choose the ‘Survey’ option by clicking on “Create New” or select an existing survey from the list. You will be redirected to the Survey Window.

  4. Click on the edit button on the question you would like to edit or Click on  Add Question to start editing your first question. The Question Editor window will appear.

  5. Click on “Advanced Settings” and the advanced settings options will open up

Translated Questions

Enabling this option allows you to enter a translated version of a question, which the users of the platform can understand, and use to analyse survey responses.
For example, you may write all question text in Swahili, which gets sent out to respondents but also adds an English version on the translated text box for internal analysis.

To enable translated option, do the following:
  1. Go to the Survey Question Basic Settings by following the steps under Accessing Survey Question Basic Settings above
  2. Enable or disable Translation by clicking on “Translate” checkbox.
  3. Click on “Save Question” to update the settings.

Required Questions

If you mark the question as required, the respondent will continue to get the same question until they give a valid answer (thus bypassing the maximum re-sends set).
To mark a question as required, do the following:
  1. Go to the Survey Question Basic Settings by following the steps under Accessing Survey Question Basic Settings above
  2. Enable or disable required questions by clicking on “Required” checkbox
  3. Click on “Save Question” to update the settings.

Randomize Multiple Choice Questions

This is randomizing feature for multiple choice questions, that reorders multiple choices sent to your respondents. This works in such a way that different respondents receive the same question but with the multiple choices randomly ordered.
This feature only works on SMS messages, USSD sessions and IVR Calls
To set up Randomize for Multiple Choice Questions, do the following:
  1. Go to the Survey Question Basic Settings by following the steps under Accessing Survey Question Basic Settings above
  2. Enable or disable Randomize feature by clicking on “Randomize” check box.
  3. Select which choices of the question you wish to randomize.
  4. Click on “Save Question” to update the settings.

Only Ask Respondent with Label

You can choose to ask certain questions only to respondents categorized under a certain label. Select which respondents receive certain question from the drop-down.
To set this up, do the following:
  1. Go to the Survey Question Basic Settings by following the steps under Accessing Survey Question Basic Settings above
  2. On Only ask respondents with label, select the label you wish to set up for the question.
  3. Click on “Save Question” to update the settings.

Auto Progress on Questions

This feature will auto-progress individual questions and not the entire survey after a specified time interval(minutes). This works on SMS only
To set up the Auto-Progress feature, do the following:
  1. Go to the Survey Question Basic Settings by following the steps under Accessing Survey Question Basic Settings above
  2. On Auto-Progress, enter the desired number of Minutes
  3. Click on “Save Question” to update the settings

Scored

If you have enabled scoring for the survey, this option will appear and you would able to apply scores per individual question. Scored questions works best with a close-ended question(multiple choices) as you would be able to clearly define the score or weights per choice.

Once checked, score text boxes will appear in which you can give scores or weights to apply to each choice.
Use numerical figures as a score or weights
To set up the Scoring per question, do the following:
  1. Go to the Survey Question Basic Settings by following the steps under Accessing Survey Question Basic Settings above
  2. Select "Scored"
  3. Click on “Save Question” to update the settings
  4. Next to the multiple choice for the selected question, enter the desired scores appropriately

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