Getting Started with Sending out Communication
Once you have designed your surveys, quizzes and notices; you can send out your communications right away or send automatically at a later date and time
Send out Your Communications Now
You can choose to send out your communication (survey, quiz or notice) instantly to a targeted group of contacts using the “Send Now” option
- Go to your homepage
- Using the quick access button, click on “Send”
- Click on “Send Now”
- Select the desired project folder
- Find and select the communication you want to send out
- This opens the invite launcher to send invites for a survey or quiz and the send launcher for a notice
This would open up the invite launcher(for surveys & quizzes) and send launcher (for notices) which allows you to narrow down the send to selection of contacts. Using the Invite or Sends Launcher when pushing out a survey or quiz or notice to contacts also performs a count before sending out the engagement which assists one in estimating the cost of the entire engagement as well as ensuring that the target contacts have been selected based on the count.
Do you have any questions with regards to using the Invite and Send Launchers? Talk to us and drop an email to
support@echomobile.io Send Your Communications Later
You can also choose to schedule your engagements(survey, quiz or notice) to be sent out at recurring intervals or after a specified time or event to a targeted group of contacts.
- Go to your homepage
- Using the quick access button, click on “Send”
- Click on “Send Later”
- Select your desired group
- Add a new event
- A calendar event allows you to set up an event to send out an engagement (survey, quiz or notice) to go out on specified frequency i.e daily, weekly, monthly, yearly or once at a certain time
- A relative event allows you to set up an event to send out an engagement (survey, quiz or notice) to go out a specified number of days until or since a certain date
- Click on “Save Schedule”.
Ready for the Next Step?
Related Articles
Getting Started with Echo Mobile
We are here to help and going forward you will find helpful articles that get you acquainted with how the platform works, demonstrates what it can do, and accelerates your ability to create, design communications and engage with your contacts. The ...
Getting Started with IVR/Voice Channel
The Echo platform is a cloud-based software system that enables organizations to engage their most important stakeholders through scalable SMS, USSD, and voice communication. The platform’s web interface generates actionable data and analytics from ...
Getting Started with Mobile Communication Channels
What are the Mobile Communication Channels? There are different options that you could employ to engage with customers, participants, respondents, clients e.t.c and what we offer our mobile engagement tools which are: SMS, USSD, Interactive Voice ...
Getting Started Exporting out Communications
As you engage and communicate with your target contacts via your preferred communication channel, you will start building various data sets on your contacts: who they are, what they think and if they have any sentiments to share with you Export out ...
Getting Started with USSD Channel
The Echo platform is a cloud-based software system that enables organizations to engage their most important stakeholders through scalable SMS, USSD, and Voice Communication. The platform’s web interface generates actionable data and analytics from ...