How to Reset a User’s Password

How to Reset a User’s Password

As an Account Admin of your organization, you can reset user passwords for users who may have been locked out of their account 
To change reset a user's password, do the following:
  1. On the top navigation bar , click on your organization menu
  2. Click on Manage Users tab
  3. On the User List, hover your mouse pointer over the desired user’s email, to reveal the hidden icons.
  4. Click on  to edit the user account, the edit user page will open up.
  5. Click on the “Reset Password” button to be able reset the user account password. 
  6. Click on ‘'Update Account’' to save the changes and the reset password link details will be send to the email Address tied to the user account.


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