Labels are user defined fields that you create and can use to fill out respondent database. Labels allow you to filter your data. Automatic Labels ORPHAN LABEL ORPHAN label is automatically assigned to contacts who send an incorrect keyword to a ...
Contact Global Actions
You can perform various global actions on your contact list such as expiring all active invites, deleting contacts, *sending communications, edit labels and change group Expire Active Invites Contacts who have been invited to a survey/quiz or ...
Delete Serial Extra Fields
A serial number is a unique number used for identification and inventory purposes. A serial number allows a company to identify a product and get additional information about it, for replacement, or as a means of finding compatible parts. Serial ...
How do I Delete Contacts in a Group and Keep Their Data?
As part of managing your contacts and contacts groups within your account, you may wish to delete existing contacts but these contacts have a history of messages,conversations and data. Depending on your own engagement plan and process, you may wish ...
Delete a Group
In managing and organizing your contact group, you can only delete existing groups on your organization's account. It is important to note that ONLY a group that does not contain any contacts can be deleted. Want to delete contacts in a group? Click ...