Services

Services  are the communication channels that have been set up and available to you on the Echo Mobile Platform. Each service supports one or more communication channels and directions.

For queries or more information on services, kindly contact support@echomobile.org or info@echomobile.org

Getting Started with Communication Channels

Echo Mobile facilitates two-way communication using a variety of mobile channels (SMS, USSD, Interactive Voice Response, Android application and sensors) and then visualize this information and rolled up analytics on a web based platform.

You can employ one or a combination of these communication channels within the various engagements that you would create on the platform

1. Getting started with SMS Channel
   
2. Getting started with IVR/Voice channel
3. Getting started with USSD Channel
   
4. Getting Started with Echo Agent App/ ODK

For queries or more information on Echo Sense, kindly contact support@echomobile.org or info@echomobile.org

View Services

You can view the services (communication channels)currently mapped to your account. You can also find out the current pricing applied to each service e.g cost of outgoing SMS, cost of USSD hops e.t.c 

1. On the top navigation bar and then click on your organization tab
   
2. Click on the Billing Tab and then click on “Services”  
   
3. Under Services, view communication channels that have been set up for your organization's account
   
4. Click on each individual service to view the breakdown of the pricing
   

Service details

Related Sub Topics

1. View Your Billing Status
2. Billing Top up
3. View Transactions
4. Services
   

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