Upload, Generate and Send out Coupons
Upload Coupon Codes
If you already have a predefined list of codes, you can create an upload file will create coupon codes for a certain coupon and indicate the recipient of the coupon code
To upload do the following
- From the Left-hand menu, navigate to More
- Click on “Coupons”
- This will open the Coupons window
- Click on the desired coupon
- This will open the coupon list window
- Click on the additional options
- Select “Upload codes”
- On the pop-up window, click on “Download Sample Template”
- On the spreadsheet, you will add in the Code, Expiration date for the code and the Recipient phone number
- Once you have populated the spreadsheet with the codes, expiration date, and the recipient’s phone number, save it and upload it.
- Once the upload is complete, the codes will be updated together with the recipients.
Manually Generate Coupons
For
organizations that are running a promotions and are working with an
in-person approach where they would like their agents to hand out
coupons upon having a conversation with a customer about their products.
To manually generate coupon codes , do the following:
- From the Left hand menu, navigate to "More"
- Click on “Coupons”
- On the Coupon list, click on the desired or targeted coupon
- On the coupon window, click on the additional menu and click on "Generate Codes"
- Under
the Generate Codes dialog box, enter the desired number of codes you
wish to generate. A maximum 20 codes can be generated at a time.
- Click on "Generate" to create the codes.
- These codes will now be populated under the list of generated codes under the Coupon
Automatically Generate and Send out Coupon Codes
For organizations that are running a promotions and would like their contacts to receive coupons once they complete a survey or through a notice, coupons codes can be generated on the fly.
To do this, you would include a coupon variable in outgoing messages. This would involve including the [COUPON:KEYWORD] variable (where KEYWORD is the name of the coupon you want to send), in a survey question text or notice text.
For example: a notice could have a message that reads:
“Congratulations! You have won an Airtime Coupon worth KES 10. Please present your coupon number: [COUPON:STORESCOUPON] to one of our retailers to redeem.”
The message that will be received by the respondent when this notice is sent out is is:
“Congratulations! You have won an Airtime Coupon worth KES 10. Please present your coupon number: FBPNM to one of our retailers to redeem.”
Note: This coupons would automatically assign the contacts as the recipients of the code
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