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            Knowledge Base Echo Mobile Categories Reports & Auditing Reports

            Export Lipa na Mpesa Payment Transactions

            If you use the Lipa na Mpesa payment transactions feature, here you can be able to export transactions to assist you with tracking payments once orders are made via a survey.

            The report details the Date, Contact, Direction, Amount, Billable, Currency, Status of the transactions made. As these payments made would be incoming, the direction in the report would be "In"

            To export out Contact Transactions, do the following:
            1. On the top navigation bar, click on your organization menu
            2. Select "Report List" tab
            3. Hover over “More Reports” at the top right corner
            4. Click on Contact Transactions
            5. Click on Start, enter your preferred date for the report.
            6. Click on End, enter your preferred date for the report.
            7. Click on Generate to export your report. The spreadsheet generated will contain all the communication sent out for that period.
            8. From the spreadsheet, you can filter the data by the directions as "In".
            Updated: 18 Dec 2018 01:34 PM
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