Related Articles
Group Inbox
Each group has an inbox where messages from the respondents are stored. Here is where you will find all responses to notices (Notices are one-way messaging therefore respondent responses are found in the group inbox). For organizations using private ...
Additional Inbox Search Options
To view additional inbox options, do the following: From the Left hand menu, navigate to Inbox Upon clicking on the check box next to a message,Inbox has other message option which are shown in the image below: Search Option See Inbox, Starred or ...
Global Inbox
Here you are able to view all messages that have hit your inbox across all groups. What is an Inbox message? These are messages from your contacts that are not part of a survey or responses to survey questions. Accessing the Inbox To go to Inbox, do ...
Group Inbox Settings
Inbox Auto Reply is a feature that enables you to set up an automated response to incoming messages that are not handled by a survey etc. It can either be a simple message, a notice, or a survey. You can disable this feature if you do not wish to ...
How does the Inbox Auto Reply work with messages in a Group Inbox?
Inbox auto reply is a default feature that is enabled within each group inbox. A group Inbox has an auto-reply will always be sent out for any unsolicited message sent to your account. This will occur to both questions, comments and replies to ...