Assign Contact Groups Permissions to a Role

Assign Contact Groups Permissions to a Role

Once you create a role, you will have to define the permissions to assign a user under each object. Objects in this case refers to key components that users interact with on the Echo Mobile platform. They are: Contact Groups, Projects and Products

Contact Groups contain the contact details of the respondents you wish to engage with. Permissions available under groups are:
  1. Read means a user is ONLY able to view
  2. Edit means a user is ONLY able to make changes to a contact group
  3. Create means a user is able to create a Group
  4. Delete means a user is able to remove contacts and contact groups.
These permissions can either be selected to apply to all contact groups available on the organization's account or a selected few. Below is a breakdown of the actions within a group and contacts and the permissions you can apply to perform the said actions




Contact Group Actions

Read
Create
Edit
Delete
Create a Group




Delete a Group




Set Registration and Response Settings




Set Inbox Settings




Set Referral Settings




Set Triggers and Keywords




Create and Edit Schedules








Contact Actions

Read

Create

Edit

Delete

Create a Contact





Upload Contact(s)





Delete a Contact





Move a Contact





Add Label to Contact(s)





Send a communication to contact(s)





Expire Active Invites







Important to Note:
  • When Create permission is applied, Read and Edit are automatically applied.
  • When Delete permission is applied, Read is automatically applied.
  • To create a new group, you ought to have create permission across all groups present
  • To delete a group, you ought to have delete permission across all groups present
  • To set up a referral, you need to have a read permission in the group you wish to refer contacts to
  • To set up schedules and triggers, you ought to have a read permission to a project that contains your communication
  • To move a contact to another group, you ought to have read permission in the destination group of this contact
  • To send communication (group action), you need read permission in the project folder that contains your survey, notice or quiz.
This conditions have been set up this way on the basis of logic, for example, you can only delete an object that you can view.

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