Profile Settings
How do I switch between my user accounts?
Linked Accounts feature allows users who have access to multiple enterprise accounts to easily switch between them without having to log out. Using just a single email address which is linked to multiple enterprise accounts, a user can seamlessly ...
How do I select my alert options?
This feature will enable you to customize and select alert type you would like to receive to your email address from the Echo Mobile Platform. You can select various alert types such as Low Balance, Subscription Reminders,New Group and Unregistered ...
How do I enable Daily Email Digests?
Daily Email Digest will enable you to receive updates about your organization’s platform usage and activity to your email address. This email gives you a breakdown showing billable communication counts. Counts vary by communication channel eg SMS ...
How do I enable Support access to my account?
Support access is important when you are experiencing problems with your system and want help from support. The support access functionality allows accessing a user account to investigate and resolve a customer support issue raised. To take the ...
How do I change time-zone settings?
Here, you can be able to edit your personal details such as timezone. To change your timezone settings, do the following: On the top navigation bar, click on your Personal Profile Click on Account Settings Click on timezone and select the desired ...
How do I change my password?
You can be able to edit your personal details such as password. When you sign into your Echo Mobile user account for the first time, you will receive your login details. It is advisable that once you login, you change your password to something more ...
How do I edit my user name?
You can edit your personal details such as Name. You can capture your full names (First, Middle or/and Last Name). To change your name, do the following: On the top navigation bar, click on your Personal Profile Click on Account Settings Edit your ...
Configuring Your User Account Settings
Personal Settings allow you to edit your user profile on the Echo Mobile. Your user account is uniquely identified by your email address. Your user profile contains information like Name, Phone Number, Country. You can be able to edit the advanced ...