Quiz
Exporting out Response Results for a Quiz
Quiz response results in Echo Mobile are analyzed and stored in real time. Results Report exported from the platform in an Excel Sheet format (.xls , .xlsx or .xlsform) To export out Quiz Results, do the following: From the Left hand menu, navigate ...
Closing an Active Quiz
This will provide you with an option to cancel a quiz or take it offline if you wish to stop the quiz. It is important to note that closing will expire all active invites to this quiz. Any responses sent in once the quiz is closed will not be tied to ...
Viewing a Quiz Summary
Quiz Summary gives an overview of the selected communication. Here you able to view details such as the date created, the date edited, the number of questions in the quiz , recent activities, average duration, calculate cost etc. Accessing Quiz ...
Analysis Tools on a Quiz
Response Analysis We know you value what your contacts have to say. Each piece of feedback, answer, comments, polls should be carefully explored, examined and displayed in a quick, accurate and clear way to enable you to understand your contacts. ...
Viewing Results on a Quiz
View Results Quiz Results in Echo Mobile are analyzed in real time. Results can be viewed by case & respondent. To view results for a quiz, do the following: From the Left hand menu, navigate to Projects Click on “All Projects” in the sub menu, this ...
Using Remind on Quizzes
This feature can be used to send a reminder to respondents who have not yet responded or completed a survey. If a respondent has not yet responded to the quiz, they will receive the invitation/first question. If the respondent has not completed the ...
Sending out Invites to a Quiz
You can use the invite launcher for the desired quiz to send the invites to targeted contacts by filtering by a desired group and labels. It allows you to narrow down the selection of contacts you intend to send the quiz invite to. An advantage of ...
Activate a Quiz
Once you have build the quiz by adding in the quiz questions and set up the desired questions, you can activate quiz which you can then send out to your respondents. Quiz Invites can only be sent for active quizzes. To activate a Quiz do the ...
Quiz Question Validation Settings
Here, this feature provides several ways you can validate responses from those in your respondent group as shown below: Accessing the Quiz Question Validation Settings From the Left hand menu, navigate to Projects Click on “All Projects” in the sub ...
Quiz Question Response Handling Settings
This feature provides you with various options of how to handle responses to a quiz question. You can only use the response handling feature if the quiz question requires a response. Accessing the Quiz Response Handling Settings From the Left hand ...
Quiz Question Logic Settings
This feature also known as Skip Logic, allows a respondent to skip other questions based on the response provided. This logic can be set up for Numeric type questions, Open ended questions and Multiple choice/select questions. It is key when working ...
Quiz Question Basic Settings
The basic tab under advanced settings for Questions has the following options: Translated Enabling this option allows you to enter a translated version of a question, which the users of the platform can understand, and use to analyze quiz responses. ...
Advanced Settings on Questions for Quizzes
These are advanced settings that can be set up on Question for Surveys. These settings are used to automatically validate responses as data that is being collected based on certain setups and conditions. These Settings are: Quiz Question Basic ...
Adding Questions to a Quiz
Questions in a Quiz can define scoring, correct answers of each question, define marks / Points for Correct Answer and set up targeted messages on the same To add a question to a quiz, do the following: From the Left hand menu, navigate to Projects ...
Advanced Options for a Quiz
In the Quiz Editor, there are advanced options options features that you can set up for a quiz based on your ideal customer journey. Accessing the Advanced Options for a Quiz From the Left hand menu, navigate to Projects Click on “All Projects” in ...
Editing a Quiz
Once you have created a quiz, you can set up the various options and features available based on your use case and customer journey. Any changes and setups configured under the quiz editor window will automatically be saved. Accessing the Edit Quiz ...
Creating a Quiz
Communication can refer to a poll, sampling, series of subsequent messages or questions that you wish to conduct with a targeted group of contacts for a specific period of time. Quizzes allow you to educate and collect data through scored questions. ...